Underground Pods always ensure that we are committed to protecting your privacy. The following document explains details of what personal information we collect from you, and also full details of what we will do with the information that you provide. Please ensure that you read this full document so that you are able to understand our policies. By visiting our website you are giving your consent to all of the practices described in this privacy policy.


Underground Pods will need to collect the following personal information from you:

  • Your full name
  • Your telephone number
  • Your address
  • Any other information we may require in order to fulfil your order

The two main ways we will collect your information are described below: Information provided directly by you: We will need to take details of your personal information from you when you place an order for an underground pod on our website. These details will include your full name, contact details including your full address and your credit/debit or bank account details.

Information collected indirectly from you when you use our website: This way of obtaining your information will collect details including your IP address, details of the device you are using and also details of the pages you have visited on our website. We will not collect any personal details when you browse our website. These personal details will be obtained directly from you when you order from us.


Explanation of why we need to collect your details:

  • Your details will enable us to process your order
  • To enable us to improve our products and services
  • Your details will help us to conduct market research
  • For our own internal record keeping
  • Underground Pods may need to contact you by email or telephone to discuss your requirements


We will only share your personal information to the following third parties:

  • Businesses and companies who provide services to Underground Pods, including our IT consultant and our accountant
  • Search engine and analytic providers that help us to improve our Underground Pods website

Underground Pods will not share or sell any of your personal information with third parties.


As this document has already explained, we are extremely committed to ensuring that your personal information is protected at all times. We are able to protect your information by adopting appropriate data collection, storage and also security measures. We do this so that we can protect your information against unauthorised access, destruction and people altering your information


Like most other websites, Underground Pods use cookies on our website. In simple terms, cookies are small files that ask for permission in order to be placed on your computer’s hard drive. They allow our website to know what orders you want to save in your shopping basket. Cookies also help to ensure that you get the shopping experience you expect from our website. Underground Pods also use a tool called Google Analytics. Using Google Analytics allows us to use cookies to help analyse web traffic to our website. This is so we know which pod you like the most and to make sure that we are providing you with the best possible shopping experience. Cookies also allow each website to recognise you each time you visit it.

Underground Pods also use cookies to identify which pages you visit on our website. These details help us to analyse data about the traffic to our website. This helps us to improve our website and the services we provide. Using cookies on our website does not allow us to gain access to your computer. They also do not allow us to gain personal information about you, other than the information you provide to us.

Each time you visit a website, you will be asked whether you accept or decline cookies for that website. Most browsers will automatically accept cookies, however, it is possible for you to turn off cookies in your browser preferences. However, turning off the cookies on a website may affect that website’s functionality.


Underground Pods use Google Analytics to track the users on our website. They allow us to see how our users navigate through our website. Having this knowledge regarding our customer’s use of our website allows us to provide a more effective and efficient service.

Like cookies, Google Analytics, do not provide us with any of your personal information. Google Analytics only records details of your geographical location, details of your operating system and details of your internet browser. Google Analytics does share more of your personal details with Google, however, these details are never shared with Underground Pods.

If you want to stop Google Analytics from sharing your details with Google Analytics, you will need to turn off cookies. However, as stated above, turning off cookies for that website may affect the functionality of the website.


Our Unground Pods website may contain links to external websites. However, it is important to note that once you click on their link and leave our website, we do not have control over the content of the other website. We, therefore, do not accept any responsibility for the protection of the information you provide whilst you are on the other website. We highly recommend that you read the privacy policy on the other website that you visit. This is because our privacy policy only covers our website. Please also ensure that you read the other website’s terms and conditions.


Underground Pods reserve the right to make alterations to this document at any time. If we do update our policy, we will revise the updated date at the bottom of the document. Therefore, we advise that you check back on this page regularly to ensure that you are always up to date with our policies. You are agreeing to our terms and conditions outlined in this privacy policy when you visit our website.


This Policy was last updated November 2018.