WHAT DETAILS WILL WE NEED TO COLLECT FROM YOU?
Underground Pods will need to collect the following personal information from you:
- Your full name
- Your telephone number
- Your address
- Any other information we may require in order to fulfil your order
The two main ways we will collect your information are described below: Information provided directly by you: We will need to take details of your personal information from you when you place an order for an underground pod on our website. These details will include your full name, contact details including your full address and your credit/debit or bank account details.
Information collected indirectly from you when you use our website: This way of obtaining your information will collect details including your IP address, details of the device you are using and also details of the pages you have visited on our website. We will not collect any personal details when you browse our website. These personal details will be obtained directly from you when you order from us.
WHY DO WE NEED TO COLLECT YOUR INFORMATION?
Explanation of why we need to collect your details:
- Your details will enable us to process your order
- To enable us to improve our products and services
- Your details will help us to conduct market research
- For our own internal record keeping
- Underground Pods may need to contact you by email or telephone to discuss your requirements
DETAILS OF WHO WE SHARE YOUR INFORMATION WITH
We will only share your personal information to the following third parties:
- Businesses and companies who provide services to Underground Pods, including our IT consultant and our accountant
- Search engine and analytic providers that help us to improve our Underground Pods website
Underground Pods will not share or sell any of your personal information with third parties.
HOW WILL WE ENSURE THAT YOUR INFORMATION IS PROTECTED?
As this document has already explained, we are extremely committed to ensuring that your personal information is protected at all times. We are able to protect your information by adopting appropriate data collection, storage and also security measures. We do this so that we can protect your information against unauthorised access, destruction and people altering your information
Each time you visit a website, you will be asked whether you accept or decline cookies for that website. Most browsers will automatically accept cookies, however, it is possible for you to turn off cookies in your browser preferences. However, turning off the cookies on a website may affect that website’s functionality.
Underground Pods use Google Analytics to track the users on our website. They allow us to see how our users navigate through our website. Having this knowledge regarding our customer’s use of our website allows us to provide a more effective and efficient service.
Like cookies, Google Analytics, do not provide us with any of your personal information. Google Analytics only records details of your geographical location, details of your operating system and details of your internet browser. Google Analytics does share more of your personal details with Google, however, these details are never shared with Underground Pods.
If you want to stop Google Analytics from sharing your details with Google Analytics, you will need to turn off cookies. However, as stated above, turning off cookies for that website may affect the functionality of the website.
LINKS TO OTHER WEBSITES
This Policy was last updated November 2018.